Instacart+ (formerly Instacart Express) is notorious for offering a 14-day free trial at checkout, which quietly rolls over into a $99/year or $9.99/month charge. If you just saw this pop up on your credit card statement, don't panic. You likely qualify for an automatic refund.

The 2026 Refund Policy (How to get your $99 back)

Instacart's official terms state that memberships are strictly non-refundable. However, their physical billing system is coded with a 15-day grace period loophole.

The Golden Rule of Instacart Refunds: If you cancel your annual membership within 15 days of the charge hitting your card, AND you have not placed a single Instacart order using the membership benefits during those 15 days, the system will automatically issue a prorated full refund to your card.

To trigger this, you simply need to cancel the membership using the methods below.

How to Cancel in the Instacart App or Website

If you signed up for the trial directly while checking out your groceries, you need to cancel inside the app itself.

1

Open the Menu

Open the Instacart App and tap the three horizontal lines (or your profile icon) in the top left corner.

2

Go to Membership Settings

Scroll down until you see Your Instacart+ Membership and tap it.

3

Cancel

Scroll to the very bottom of the page in small text and tap Cancel Membership. Instacart will show you 2-3 "Are you sure?" screens offering you discounts or the ability to pause. Keep clicking "Continue to Cancel" until you see the confirmation screen.

How to Cancel if Billed by Apple/Google

If you signed up through a promotion inside your phone's app store, the cancel button will be missing from the Instacart app.

  • On iPhone/iPad: Open the iOS Settings app > Tap your Apple ID Name > Tap Subscriptions > Find Instacart+ > Hit Cancel Subscription. If you do this within 15 days of a charge, you will need to request a refund manually at reportaproblem.apple.com (Apple handles the refund, not Instacart).
  • On Android: Open the Google Play Store > Tap your Profile > Payments & subscriptions > Subscriptions > Instacart+ > Cancel subscription.

What if the auto-refund doesn't trigger?

If you believe you met the 15-day/0-order criteria and the refund didn't hit your card within 5-10 business days, your best bet is reaching out to their live support team. Mention that you cancelled it by accident within the window and request a courtesy refund. The fastest way to reach them in 2026 is via their phone line: 888-246-7822.

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